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Recovery from injury is a team effort

Everyone plays a role

WORKING TO WELL STARTS WITH WORKING TOGETHER

A successful return-to-work journey requires a team that works together, stays connected and shares their knowledge and expertise. It also requires a plan that starts with each member clearly understanding their roles and responsibilities – to you and to the team.

So, meet the people in your corner and learn about their roles and how you can work together for a safe recovery.

Learn about your team by selecting a team member.

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Employer

Your employer plays a primary role in your recovery plan throughout the entire process, from reaching out to your WorkSafeNB and health care partners, to providing modified duties as part of your recovery.

Learn more about all the ways your employer will work to have you feeling better, sooner.

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WORKSAFENB

Case management is a way of co-ordinating the treatments and services you need to get better with everyone involved in your case – you, your employer and your health care providers. Case managers are dedicated to supporting you in your recovery and return to work as soon as it is safe. Your WorkSafeNB case manager is your main contact with WorkSafeNB and all other team members, and is responsible for overseeing your rehabilitation and return-to-work plan. Other team members may include an occupational therapist, a physiotherapist, a rehabilitation specialist, and a medical adviser.

Learn more about all the ways your WorkSafeNB case manager will keep your entire team connected.

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Health Care Provider

Your health care provider plays a vital role in formulating a plan for your successful return-to-work. They also understand the importance of helping you stay active and connected. Depending on your injury, your health care providers may include your family physician or nurse practitioner, surgeon, physiotherapist, psychologist, and occupational therapist.

Learn more about all the ways your health care provider will work with you on your journey to recovery.

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YOUR EMPLOYER'S ROLE AND RESPONSIBILITIES

Beyond legal obligations, your employer plays the most important role in your recovery and successful return to the workplace. By staying in touch with you, and providing modified duties, your employer is instrumental to your recovery and safe return to your pre-injury job. And if you are unable to return to your pre-injury job, your employer has certain obligations for accommodation under the Workers’ Compensation Act and the Human Rights Act. It is recongized that by staying at work, performing safe modified duties, you may recover faster.

Here are some roles your employer plays:

  • Supports your recovery by arranging appropriate access to health care when you are injured at work.
  • Works with your health care provider to determine job duties and workplace modifications.
  • Notifies WorkSafeNB when a worker’s injury requires medical attention or lost time from work.

YOUR WORKSAFENB’S CASE MANAGER'S ROLE AND RESPONSIBILITIES

Your WorkSafeNB case manager is committed to supporting you through your recovery and minimizing the impact of injury in your life. They want to help you return to your normal routines, as soon and as safely as possible. Here are some of the things your case manager does:

  • Proactively monitors your recovery and supports you through the return-to-work process.
  • Co-ordinates and monitors the success of any required health care and rehabilitation services.
  • Connects with your employer to support job duty and workplace modification options.

YOUR WORKSAFENB CASE MANAGER MIGHT REQUEST THAT YOU ATTEND A MEETING

Your case manager will invite you to be an active participant in your recovery and return to work. A meeting is simply a conversation between you and your case manager to review information together and answer your questions. Meetings may be face-to-face or over the phone, and may include your employer and health care providers to talk about adjustments to your treatment plan and to keep everyone informed and on the same page.

YOUR HEALTH CARE PROVIDERS’ ROLES AND RESPONSIBILITIES

Your health care providers want to set you on the best path possible to recovery. They work closely with you, your employer, and your WorkSafeNB case manager to create a plan that helps you stay connected and involved in the process. Here are some of your health care providers' responsibilities:

  • Set the course of action for your recovery plan. Determines what you safely can and can’t do, physically.
  • Speak to your employer to better understand your work environment and job demands. Explore workplace modifications or modified duties that can help you stay connected to the workplace during recovery.
  • Provide information to your WorkSafeNB case manager, for overall co-ordination of your return-to-work plan.

One of the most important team members is you.

Understand your role in your return-to-work plan.

What you can do:

  • Let your employer know immediately if you are injured on the job
  • Actively participate in any health care treatment as part of your recovery plan
  • Provide your WorkSafeNB case manager with any updates or barriers to your recovery plan
  • Explore modified duties with your employer
  • Stay in touch with your co-workers

Benefits of actively participating in your recovery plan:

  • Helps you stay active and provides a sense of purpose
  • Minimizes the impact on you and your family
  • Maintains your sense of confidence and value by shifting your focus from what you “can’t do” to what you safely “can do”
  • Allows you to stay in contact with co-workers and your workplace

MODIFIED DUTIES CAN HELP IN AN EARLY AND SAFE RECOVERY

WHAT ARE MODIFIED DUTIES?

Modified duties are any temporary changes to your job that align with your functional abilities after injury. In other words, duties that match what you are able to do.

WHY ARE THEY IMPORTANT?

Modified duties are designed to be meaningful and productive, to help you recover and contribute to valuable work.

How are they determined?

If you are unable to return to your job after injury, a health care provider will perform a functional scan. In addition to mapping out a road to recovery, the health care provider works with your WorkSafeNB case management team to determine suitable modified duties and a date when they can be implemented as part of your return-to-work plan.

What is the goal?

Modified duties play an important role in your recovery. When you return to modified duties, your team will work with you to assess and progressively increase your duties as your ability improves. From the outset, your team will work with you to determine a date for you to return to regular duties, and, together, will help you get there.

Learn more about modified duties.
http://www.worksafenb.ca/modified-duties.

It's important to stay connected

  • Submit forms, monitor claims and communicate securely, get started now

  • Say "Yes" to coffee with co-workers

  • Check in with your boss

  • Keep doctor, chiropractor and physiotherapist appointments